Terms of service

Overview

FARM ROAD MERCANTILE — TERMS OF SERVICE

Last updated: September 13, 2026

Welcome to Farm Road Mercantile. Farm Road Mercantile is operated by Glacier Holdings LLC. The terms "we," "us," and "our" refer to Farm Road Mercantile and Glacier Holdings LLC.

Farm Road Mercantile operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Farm Road Mercantile is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at:

https://farmroadmercantile.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to the device, display settings, and configuration you use to access the store.

We do not warrant that the appearance or quality of any products or services purchased by you will exactly match how they are depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Farm Road Mercantile reserves the right to accept or decline your order for any reason at our discretion.

Your order is not accepted until Farm Road Mercantile confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Because many of our products are produced specifically in response to an order, Farm Road Mercantile may be unable to accommodate cancellation or modification requests once an order has entered production.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing information, and/or phone number provided at the time the order was placed.

Your purchases are subject to our Refund Policy, available at:

https://farmroadmercantile.com/policies/refund-policy

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs duties, or import charges.

Prices posted in our online store may differ from prices offered through other sales channels or third-party platforms. We may periodically offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as necessary.

You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) charges incurred by you will be honored by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including applicable shipping, handling, and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, severe weather, customs processing, supply-chain interruptions, or other events outside our reasonable control.

Please refer to our Shipping Policy for additional information regarding processing, shipping, tracking, and estimated delivery times.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, designs, product artwork, and the selection and arrangement thereof, are owned by Farm Road Mercantile, Glacier Holdings LLC, their affiliates or licensors and are protected by applicable U.S. and foreign copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission, except as otherwise permitted by applicable law.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Farm Road Mercantile, Glacier Holdings LLC, Shopify, or any third party.

Unauthorized use of the Services may violate federal or state intellectual property laws. All rights not expressly granted herein are reserved.

The Farm Road Mercantile name, logos, product names, designs, graphics, and slogans are trademarks or intellectual property of Farm Road Mercantile, Glacier Holdings LLC, or their respective licensors. You may not use them without prior written permission.

Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, products, service names, designs, and slogans appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, conditions, or endorsements of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which those tools are provided by the applicable third-party provider.

We may also offer new features, tools, or resources through the Services in the future. Such features shall be considered part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages arising from your access to third-party websites or your purchase or use of products, services, resources, or content available through them.

Please carefully review the policies and practices of third parties before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Farm Road Mercantile is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and Farm Road Mercantile.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Farm Road Mercantile, including any injury, damage, or loss resulting from products or services purchased from us.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made with Farm Road Mercantile.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy:

https://farmroadmercantile.com/policies/privacy-policy

Certain personal information may also be subject to Shopify's privacy policies. By using the Services, you acknowledge that you have read and understand these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including providers that may operate outside the country in which you reside.

Please review our Privacy Policy for additional information regarding how we, Shopify, and our service providers process personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any lawful purpose, including commercial purposes.

We may use rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms.

You represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission; and (iii) your Feedback complies with these Terms.

We are under no obligation to: (1) maintain Feedback in confidence; (2) pay compensation for Feedback; or (3) respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party's intellectual property rights or these Terms.

You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, obscene, defamatory, or malicious content, computer viruses, or other malware.

You may not use a false email address, impersonate another person or entity, or otherwise mislead us or third parties regarding the origin of Feedback.

You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, state, provincial, or local laws, rules, regulations, or ordinances;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten our employees, representatives, customers, or any other person;

(e) to transmit false or misleading information;

(f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or procure advertising or promotional material, including "junk mail," "chain letters," "spam," or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in conduct that restricts or inhibits another person's use or enjoyment of the Services or that may harm Farm Road Mercantile, Glacier Holdings LLC, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without authorization;

(c) improperly collect or track personal information belonging to others;

(d) spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise misuse the Services; or

(e) interfere with or circumvent security features of the Services or any related website.

We reserve the right to suspend, disable, or terminate access to the Services if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services, or any portion thereof, in our sole discretion at any time as permitted by applicable law. You will remain liable for all amounts due up to and including the effective date of termination.

The following provisions will survive termination where applicable: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Information presented through the Services is made available for general informational purposes.

We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS EXPRESSLY STATED BY FARM ROAD MERCANTILE, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR PROHIBIT CERTAIN WARRANTY DISCLAIMERS. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FARM ROAD MERCANTILE, GLACIER HOLDINGS LLC, OUR AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Farm Road Mercantile, Glacier Holdings LLC, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, and claims, including reasonable attorneys' fees, payable to a third party arising from:

1. Your breach of these Terms of Service or documents incorporated into them by reference;
2. Your violation of applicable law or the rights of a third party; or
3. Your access to or use of the Services.

We will notify you of an indemnifiable claim. Failure to promptly provide notice will not relieve you of your obligations unless you are materially prejudiced by the delay.

We may control the defense and settlement of such claims at your expense, including the selection of counsel, but we will not settle a claim requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld.

You agree to reasonably cooperate in the defense of indemnified claims, including by providing relevant information and documents.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with policies and operating rules posted by us on the site or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services.

They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us relating to the Services.

Any ambiguity in interpreting these Terms shall not automatically be construed against the drafting party.

SECTION 20 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any rights or obligations under them without our prior written consent. Any unauthorized attempt to do so shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations as permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict-of-law principles.

To the extent permitted by applicable law, you agree that legal proceedings arising from or relating to these Terms or the Services may be brought in the appropriate state or federal courts located in Missouri, and you consent to the jurisdiction of those courts.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any portion of these Terms by posting updates or revisions to our website.

We will provide notice of material changes when required by applicable law. Changes will become effective on the date specified in the applicable notice or, when no date is specified, upon posting.

Your continued use of or access to the Services following the effective date of changes constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Farm Road Mercantile
Operated by Glacier Holdings LLC
Email: support@farmroadmercantile.com
Address: 117 S Lexington St, Harrisonville, MO 64701, United States